Microsoft Volume Licensing Service Center Coordination

Target

Customers who are using the Microsoft Volume Licensing Service Center (VLSC) and planning to implement federation with HENNGE Access Control via Microsoft 365 in the future are the target audience.

Purpose

For accounts in the Microsoft 365 federation domain (custom domain), there may be cases where you cannot sign in to the Microsoft Volume Licensing Service Center (VLSC) and Microsoft Business Center after federation.

This article describes the measures to be taken in such cases, based on the information collected by our company.

Notes

1. The content of this article is based on Microsoft's product information as of November 2020 and may be subject to change without notice due to updates or specification changes.

2. Please note that we may not be able to answer questions about setting up Microsoft services (such as Microsoft accounts and Volume Licensing Center).

3. Before performing this operation, connecting HENNGE Access Control with Microsoft 365 may prevent you from signing in to the Microsoft Volume Licensing Service Center (VLSC) and Microsoft Business Center.

4. It is recommended to announce to relevant users in advance if necessary.

Detailed Procedure Explanation

※ Before attempting this procedure, please check the Microsoft FAQ.

FAQ about sign-in (external link)

Creating a new VLSC account with onmicrosoft.com domain

For accounts logging in to the Microsoft Volume Licensing Center (VLSC), we assign a custom domain account and a Microsoft 365 tenant initial domain (domain containing .onmicrosoft.com) respectively, and operate by using the accounts according to the login destination.

1. Creating an account to use with the Microsoft Volume Licensing Center (VLSC)

After creating a Microsoft 365 tenant, create accounts with the initial domain of Microsoft 365 (.onmicrosoft.com domain) for the number of people who can log in to the Volume Licensing Center (VLSC).

The user part of these accounts (the part before "@" in the account name) is different from the string of the corporate domain account to be created in Microsoft 365 in the future.

Example:
If the account for a specific user's corporate domain is "user@example.com", the account for the Volume Licensing Center (VLSC) would be test.user@example.onmicrosoft.com.
(example.onmicrosoft.com is the initial domain of your Microsoft 365.)

These accounts do not need to be assigned Microsoft 365 licenses.

2. Adding accounts to the Microsoft Volume Licensing Center (VLSC)

Allow access to your Microsoft Volume Licensing Center (VLSC) for the accounts created in step 1.
Regarding this procedure, there is no problem whether it is adding new accounts or replacing the login names of existing accounts.
If you need detailed instructions, please contact the support desk below.

Volume Licensing Purchase Support Center (VLSC)

3. Checking login with the new account

Check if you can access your Microsoft Volume Licensing Center (VLSC) with the account created in step 1.

Related Information

FAQ about sign-in (external link)

 
          
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