Target
This article applies to administrators who perform the initial setup of HENNGE Email DLP or operational management.
Purpose
HENNGE Email DLP administrators can disable the HENNGE Secure Download download URL on customers` behalf when an email sender cannot access their user screen for some reason.
Cautions
1. The content of this article is based on product specifications as of November 2023 and is revised accordingly without advanced notice.
2. HENNGE Email DLP administrator authority is required to view the actual screen and change settings.
Please refer to the following article for details on how to set up an administrator.
Setup/Change the Administrator
3. The URL for the HENNGE Email DLP administration page will vary depending on the customer`s tenant.
Access URL e.g. : https://console.mo.hdems.com/#/admin/[ main domain ]
Procedures
Filter History-related settings can be found by logging into HENNGE Email DLP with an administrator account.
Click [Filter] - [History] on the left menu.
Steps
1. Specify the date range.
By pressing [ Conditions ], you can specify other conditions to search the history.
For information on searchable conditions, please refer to the article below:
How to search your filtering history
2. Press the Magnifying Glass Icon.
The history based on the specified conditions will be displayed.
3. Click the target email from the search results.
4. Click the [ Disable download links ].
5. Click the [ Disable ].
※ Once disabled, the download URL cannot be activated.