Question
When are emails archived in Email Archive deleted after the retention Period expires?
Answer
Emails saved in Email Archive are managed and deleted according to the retention Period configured for the tenant.
The retention Period is counted on a monthly basis.
For example, if the retention Period is one year, emails archived on April 1, 2026, will be automatically deleted sequentially from May 2027 onward through the monthly batch processing provided by HENNGE.
Please note that during the retention Period, neither administrators nor Users can individually Delete or modify archived emails.
For instructions on how to Confirm the tenant's retention Period, please refer to the following Help Center article.
[Email Archive Modern] Change Backup Duration for Archived Emails
In addition, deleting a groupware user account has no Effect on emails saved in Email Archive.
[Email Archive] About Email Archives of Accounts Deleted Due to Resignation or Other Reasons
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