Question
When are emails archived in Email Archive deleted after the retention period ends?
Answer
Emails stored in Email Archive are managed and deleted according to the retention period set for the tenant.
The retention period is counted in days.
For example, if the retention period is 1 year and an email is archived on April 1, 2026, it will be automatically deleted in sequence by our monthly batch process after April 2, 2027.
During the retention period, neither admins nor users can individually delete or modify archived emails.
For information on how to check the tenant's retention period, please refer to the following Help Center article.
[Email Archive Modern] Changing the Backup Period for Archived Emails
Also, deleting a groupware user account does not affect emails stored in Email Archive.
[Email Archive] About Email Archiving for Deleted Accounts Due to Resignation, etc.