Due to the update to Email Archive Modern, it is currently not possible to change archiving settings in Email Archive Classic.
If you wish to change the settings, please use the Modern version.
[Email Archive Modern] Change the Backup Period for Archived Emails
Please be advised that the provision of Email Archive Classic will be discontinued on September 30, 2026. We kindly request customers currently using the Classic version to migrate to the Modern version by the service termination date.
For more details, please refer to the following notice: [Important] End of Service Notice for HENNGE Email Archive Classic Edition on September 30, 2026
Target
This article is intended for administrators who perform the initial setup and operational management of HENNGE Email Archive.
Purpose
This explains how to check the real-time retention period and backup retention period for your contracted HENNGE Email Archive.
Notes
1. The content of this article is based on product specifications as of March 2021 and may be subject to change without notice.
2. HENNGE Email Archive administrator privileges are required for actual screen confirmation and configuration changes.
3. Refer to the login information sent during introduction for the URL and login information for the HENNGE Email Archive management screen.
Detailed Explanation
When checking the archive settings, log in to HENNGE Email Archive with administrator account and go to the [Archive Settings] in the left menu.
※ "10 years or more," including perpetual, will be displayed as "10 years or more."
※ For the difference between "Real-time Period" and "Backup Period" please refer to the following article:
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