[Access Control] Troubleshooting When “Please enter your main domain” Is Displayed

Question

Why is the message "Please enter your main domain" displayed as shown below when attempting to access the Access Control Administration directly?

Answer

To access the Administration, you must log in with an account that has administrative privileges. Please log in using the following Procedure.

1. Enter ［Tenant ID （main domain）］, then click ［Login］.
   ※If the "Tenant ID （main domain）" is Unknown, please refer to [Access Control] Confirm the Tenant ID below.
2. The Access Control Login screen will be displayed. Please log in with an account that has Admin privileges.

Notes

1. The content of this article is based on product specifications as of November 2026 and may be changed without prior notice.

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This article has been automatically translated from the original Japanese version for your convenience.
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In the event of any discrepancies or questions regarding the content, the official Japanese version shall prevail.