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  1. HENNGE One Help Center
  2. HENNGE Device Certificate
  3. FAQ

FAQ

  • [Device Certificate] Disconnection Procedure
  • In the renewal procedure, "Invalid device ID type" or "Invalid GUID" error occurs
  • Important points to consider when specifying the MAC address for the "Device ID" during the issuance of the HENNGE Device Certificate
  • Does HENNGE Device Certificate have an expiration date?
  • MDM service capable of distributing HENNGE Device Certificates
  • How to delete an installed Device Certificate (Mac)
  • Authentication is required more than once when logging in with a Device Certificate via Microsoft Authenticator
  • How to delete installed Device Certificates (Android)
  • How to delete installed Device Certificates(iOS)
  • How to delete installed Device Certificates (Windows 10)
  • IMEI authentication on devices with iOS12 or later for HENNGE Device Certificates
  • Support Policy for Device Certificates
  • Number of downloads for device certificates
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