FAQ
- Is there any naming rule for the generated Password Protected Zip file when attaching multiple files on one mail?
- Why are some of the email texts garbled?
- [Email DLP] The expected filter rule is not applied
- Why are emails that has recipients of less than 10 external domains get discarded?
- Unzipping Tool/Unzipping Software that Supports ZIP Decryption
- Why is the email with size lesser than the designated maximum size still being matched with the filter rule?
- Which is the retrieval target file if the condition is [text (including attached file text)]?
- How does the filtering condition works specifically for keywords?
- What should I do when the mail content cannot be displayed in the Email Security's Temporary Suspension interface?
- What should I do when e-mails from Outside of the Organisation are unable to reach us?
- [Email DLP] What are the restrictions on sending and receiving emails with groupware?
- How to find out why the e-mails are being delayed?
- Why do I receive emails with Winmail.dat attached?
- How can I request for specific Email Security filtering configurations?
- Is the file of Winmail.dat is valid for ZIP encryption?
- Is the filtering service valid after the group address in Google Workspace?
- What should I do when a password-protected ZIP file is not identified as a password-protected file?
- Is the filtering service valid after the group address deployed in Microsoft 365?
- What are the things to take note while using “Delegation” on Google Workspace or “Shared Mailbox” on Microsoft 365?
- How to use "Temporary Suspension" on Smart devices?
- How to avoid error message "too many redirects occurred."?
- How to Retrieve Message Source
- How to check the SPF record to ensure that it is correctly registered?