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  1. HENNGE One Help Center
  2. HENNGE Email DLP
  3. FAQ

FAQ

  • Can the file extension of a ZIP file be changed under certain conditions?
  • Can the multiple types of Action Notification templates be set?
  • If one or more external addresses are included in Distribution Groups, will the email be filtered?
  • Is it possible to filter internal emails?
  • How much time can be configured in the Temporary Suspension function?
  • Filtering emails with the email address as condition
  • [Email DLP] How are emails processed if they do not match any filters?
  • How long does it take for the password notification email to be sent?
  • [Email DLP] Is there a character limit for the ZIP file name after automatic encryption?
  • [Email DLP] Encrypting Communication Channels
  • How to log in to the admin screen and add another administrator
  • Can I add an optional sentence to the action notifications? Are there any restrictions?
  • Can I add this condition: "If there is a specific rows of words at the beginning of the subject"?
  • How can I use "Run in Test Mode" function?
  • [Email DLP] Learn More About Notification Email Details (Header From, Character Encoding, Customize)
  • ZIP File filename turns into garbled text
  • How to avoid error message "too many redirects occurred."?
  • How to use "Temporary Suspension" on Smart devices?
  • What are the things to take note while using “Delegation” on Google Workspace or “Shared Mailbox” on Microsoft 365?
  • How to configure to the encryption rules on Email Security to have specific rules depending on the recipient?
  • How to configure to have different Password notification email for Encryption feature for different recipient group?
  • What are the ways to change the extension of the Password Protected Zip file?
  • How to ensure each password generated is different for Encrypted Attachment file that is sent to multiple addresses?
  • How can I specify a specific password for encrypted attachments for specific recipient?
  • Is it necessary to enter User ID and Password each and every time when accessing the temporarily mail-hold control page?
  • How to check the email log for inbound/outbound mails?
  • What should I do when the notification mails of Google Calendar or Google Sites are being sorted as Spam/Junk mails?
  • What should I do when the system is neglecting the Zip file encryption rule that we have configured?
  • What should I do if I want to configure a new Email Security filtering rule or reconfigure an existing default rule?
  • Why is the same email appeared twice or more times in the temporary suspension list interface?
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