Summary
This manual will explain the usage of HENNGE Cloud Protection, its quarantine operation procedures, and how to use it in daily operations.
Caution
1. The content of this article is based on product specifications as of October 2024 and is revised accordingly without advanced notice.
Contents
1. Quarantine Function
1.1. HENNGE Cloud Protection Available Setting Policies
1.2. Managing Quarantined Items
1.3. Detected Events Management
2. Admin Console
2.1. Dashboard
2.2. Adding an Administrator User
2.3. Management of user settings
2.4. Service Management
2.5. Policies Management
2.6. Compromised Accounts
2.7. Event
2.8. Report
2.9. Support
1. Quarantine Function
1.1. For Determining Policies and Usage of HENNGE Cloud Protection
This section describes the administrator's operation when the system detects a threat.
1.1.1. HENNGE Cloud Protection Available Setting Policies
1.2. Managing Quarantined Items
This section explains how to manage quarantined emails
1.2.1. Management Procedures for Quarantined Items
1.3. Detected Events Management
This section describes managing the detected events and responding to misdetection.
1.3.1. Confirming the Details of the Quarantined Threats
1.3.2. HENNGE Cloud Protection Sample Investigation Submission
2. Admin Console
2.1. Admin Dashboard
This section describes how to view the admin dashboard after login.
2.1.1. HENNGE Cloud Protection Dashboard
2.2 Adding an Administrator User
This section describes how to add an administrator user.
2.2.1. Adding an Administrator User
2.3. Management of user settings
This section describes how to check and change user settings.
2.3.1. HENNGE Cloud Protection Admin Manual
2.3.2.Setting up multi-factor authentication
2.3.3. Changing Password
2.3.4. Changing the User Name
2.3.5. Changing Email Address
2.3.6. Changing Language and Timezone
2.4. Service Connection
This section describes how to add or delete service from HENNGE Cloud Protection.
2.4.1. Confirmation of the Connected Services
2.4.2. Remove (Exchange, SharePoint, and OneDrive only)
2.4.3.Tenant Reconnection (Exchange, SharePoint, and OneDrive only)
2.4.4. Remove Tenant
2.4.5. Disable Protection of Mailboxes
2.4.6. Disable Protection of SharePoint Site
2.4.7. Disable Protection of OneDrive Folder
2.5. Policies Management
This section describes how to manage the policies that define the action of HENNGE Cloud Protection.
2.5.1. Confirmation of Existing Policies
2.5.2. Setup New Policy on HENNGE Cloud Protection
2.5.2.1. HENNGE Cloud Protection Policy Setting − General
2.5.2.2. HENNGE Cloud Protection Policy Setting - Exchange
2.5.2.3. Policy Setting - SharePoint Tab
2.5.2.4. Policy Settings − OneDrive tab
2.5.3. Modifying HENNGE Cloud Protection Policies
2.5.4. Assigning HENNGE Cloud Protection Policies
2.6. Compromised Accounts
This section describes the functionality and operation of a compromised account.
2.6.1. Confirmation Method of the Compromised Accounts
2.7. Event
This section describes how to check events detected by HENNGE Cloud Protection.
2.7.1. Confirmation of HENNGE Cloud Protection Events
2.8. Report
This section describes how to set up and issue reports.
2.8.1. Report Issue and Management
2.9. Support
The customer cannot use various functions of the [Support] menu on HENNGE Cloud Protection Admin Console.
2.9.1. HENNGE Cloud Protection − Support Scope