TOPICS
- Announcement regarding the update of HENNGE One Support Environment policy
- New Release:[HENNGE Email DLP]September 2022(Adding Items to User Console)
- New Release:[HENNGE Email DLP]August 2022(Adding Feature Highlights)
- New Release:[HENNGE Email DLP]August 2022(Changes for Operation Icons in User Console）
- New Release:[HENNGE Email DLP]August 2022(Email Address Search feature)
- About HENNGE Device Certificate service regular maintenance down times
FAQ
- Can I use Thunderbird as an email client with the HENNGE Email DLP?
- What happens if users attach a ZIP file when they send an email even though the setting for attachment encryption is installed in the HENNGE Email DLP?
- Can the file extension of a ZIP file be changed under certain conditions?
- Can the multiple types of Action Notification templates be set?
- Is it possible to set a filtering action based on the presence or absence of a specific Bcc address?
- If one or more external addresses are included in Distribution Groups, will the email be filtered?
- Is it possible to filter internal emails?
- How much time can be configured in the Temporary Suspension function?
- Filtering emails with the email address as condition
- What happens to emails that don't meet any of the filter definition rules on Email DLP?
- How long does it take for the password notification email to be sent?
- Why does the filename sometimes show up as [Auto_Compressed.zip] on the recipient side?
- Are the communication paths encrypted?
- Can an administrator (admin authorization) be assigned to multiple people（editing）?
- Can I add an optional sentence to the action notifications? Are there any restrictions?
- Can I add this condition: "If there is a specific rows of words at the beginning of the subject"?
- How can I use "Run in Test Mode" function?
- What is the encoding of notification email?
- ZIP File filename turns into garbled text
- How to avoid error message "too many redirects occurred."?
- How to use "Temporary Suspension" on Smart devices?
- What are the things to take note while using “Delegation” on Google Workspace or “Shared Mailbox” on Microsoft 365?
- How to configure to the encryption rules on Email Security to have specific rules depending on the recipient?
- How to configure to have different Password notification email for Encryption feature for different recipient group?
- What are the ways to change the extension of the Password Protected Zip file?
- How to ensure each password generated is different for Encrypted Attachment file that is sent to multiple addresses?
- How can I specify a specific password for encrypted attachments for specific recipient?
- Is it necessary to enter User ID and Password each and every time when accessing the temporarily mail-hold control page?
- How to check the email log for inbound/outbound mails?
- What should I do when the notification mails of Google Calendar or Google Sites are being sorted as Spam/Junk mails?