FAQ
- [Email DLP] What is the encoding of notification email?
- ZIP File filename turns into garbled text
- How to avoid error message "too many redirects occurred."?
- How to use "Temporary Suspension" on Smart devices?
- What are the things to take note while using “Delegation” on Google Workspace or “Shared Mailbox” on Microsoft 365?
- How to configure to the encryption rules on Email Security to have specific rules depending on the recipient?
- How to configure to have different Password notification email for Encryption feature for different recipient group?
- What are the ways to change the extension of the Password Protected Zip file?
- How to ensure each password generated is different for Encrypted Attachment file that is sent to multiple addresses?
- How can I specify a specific password for encrypted attachments for specific recipient?
- Is it necessary to enter User ID and Password each and every time when accessing the temporarily mail-hold control page?
- How to check the email log for inbound/outbound mails?
- What should I do when the notification mails of Google Calendar or Google Sites are being sorted as Spam/Junk mails?
- What should I do when the system is neglecting the Zip file encryption rule that we have configured?
- What should I do if I want to configure a new Email Security filtering rule or reconfigure an existing default rule?
- Why is the same email appeared twice or more times in the temporary suspension list interface?
- What should I do if the email that has been approved to be sent after temporary suspension or sending approval is still existing in the suspension/approval list?
- Is the filtering service valid after the group address in Google Workspace?
- Is the file of Winmail.dat is valid for ZIP encryption?
- How can I request for specific Email Security filtering configurations?
- Is the filtering service valid after the group address deployed in Microsoft 365?
- Why do I receive emails with Winmail.dat attached?
- Will emails got transferred be filtered?
- How to change the SPF Record?
- Apply Routing Setting of HENNGE Email DLP Only to Specific Users (Microsoft 365)
- What kind of action can be taken when the mail matches the filter condition?
- Are images embedded in the body subject to ZIP Encryption or Secure Download?
- [Email DLP] What is the size of emails that can be sent?
- Why are some file types are blocked to be attached in email in Gmail?
- We would like to know the setting example on filter of the wrong transmission measures service.